Card Acceptance - FAQs

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You can always contact us and we will be happy to help with any queries that you may have – but before you do, have a quick read of our most frequently asked questions:

Why should I take Credit/Debit card transactions?

A huge proportion of the population in the UK carries credit or debit cards and more than half use these cards regularly. 

Our card acceptance service offers your customers an alternative and more convenient way to pay for their bills or goods in your shop.  Our research has found that the average purchase on cards is higher than the average purchase by cash - £15 on average compared to £3 by cash, adding value to your store.  In addition, there is also a cashback facility which can help you with your cash-handling charges by reducing the amount of money that you bank regularly.

Why should I choose Payzone over another company?

  • We don't want to clutter your counter with more than one terminal. With Payzone it's all available on ONE pink terminal!  You'll get access Full range of services – mobile phone top-ups, utility payments, bus ticketing, credit/debit card acceptance, plus many more…
  • Full acceptance of Visa and MasterCard debit and credit cards
  • Cash back facility
  • Backed by a world class card acquirer
  • Unique ‘Pay As You Go’ service which means you can try the service without having to commit upfront to large monthly fees.

How much will I pay?

We have several pricing options available.

Debit cards are charged at a fixed price per transaction and Credit cards are charged as a % of the transaction amount.   There is no set-up fee for the service, but there is an additional monthly service charge for accessing the service through your Payzone terminal.

Why not request a call back to find out more? Simply enter your details in the box on the right hand side of your screen and one of our Payzone customer service representatives will be in touch to help you with any questions you may have. Alternatively click here to go to our contact form and we'll be in touch to help you further.

 

Are your rates competitive?

YES! Very competitive.  On average, we calculate that a Payzone customer is close to 25% better off per year than if they were with a different card acceptance provider, depending on transaction levels.  In fact – the more transactions you process, the more money you SAVE

How do I apply for the service?

Call our sales team on 01606 338 205 or request a call back to complete an application form over the phone.  The form will be sent to you for you to sign and return with a form of identification. You'll be up and running with your card acceptance facility in no time at all.  Simple!

How can you help me to promote card acceptance in my store?

We can send you FREE Visa and MasterCard window and point of sale display material.  This display material will show potential customers that you can accept payments by credit/debit card and will attract them into your store – meaning more, higher transaction value purchases for you!

When will I receive the money from the card transactions into my account?

Generally we will credit your business account with the card transactions value two days after they are processed – a fast and convenient way to receive payment. 

How will you charge me?

Every 4 weeks you will be sent a bill detailing the card transactions that you have taken and we will then direct debit the charges from your account shortly afterwards.

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